Design Thinking is a process that is used in a variety of fields to address and solve problems. The process
can vary from model to model but often includes the following stages.
*Image: Henry Ford Learning Foundation
Empathy or Understanding – a process for uncovering or understanding the problem beyond
surface appearances by studying those who are affected by the problem. Learners uncover the problem
by interviewing and observing the people who they will design solutions for.
Defining – a process for narrowing down the problem to a clear and simple definition that allows
accurate and shared understanding of the problem designers will design for in order to solve.
Ideating – a process for generating ideas that lead to solutions. A hallmark of this process is a diversity
of thinking, building on the ideas of others, and looking for themes of thinking in order to build a
ASB R&D Prototype Model (adapted from BIE)